The ISCAS Governance Board is responsible for the governance oversight of ISCAS. The Governance Board meets four times a year and is comprised of representatives from the ISCAS management team, independent adjudicators, patient representatives and ISCAS subscriber organisations.
Baroness Fiona Hodgson CBEISCAS Chair |
Sally Taber
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Graham Massie
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The ISCAS Management Team has three key functions:
Stephen CollierISCAS Director |
Karen HarrowingISCAS Director |
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John MuntonISCAS Manager |
Sarah KyeiISCAS Senior Adviser |
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ISCAS has a team of independent adjudicators who review and make decisions on complaints. Adjudicators examine all the documentation associated with a complaint and draw on the advice of relevant clinical experts where required. Adjudicators issue their decisions in the form of a decision letter to the complainant and the ISCAS subscriber.
ISCAS adjudicators have a variety of backgrounds, including health policy, health professional standards, complaint handling, consumer policy, regulation and the law.
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